Privacy Policy

1. Introduction

Mzedu Tours & Travels ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Travel preferences and booking details
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and reservations
• Communicate with you about your trips and our services
• Send you promotional materials and special offers (with your consent)
• Improve our website and services
• Comply with legal obligations and resolve disputes
• Detect and prevent fraud or security issues

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, email services)
• Tourism partners and accommodation providers necessary for your bookings
• Law enforcement or regulatory authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Withdraw consent at any time (where processing is based on consent)

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: